Module 2
AI customer service
The simulator answers using deterministic keyword matching against your FAQ — no language model is called.
Simulated agent
Support inbox
Jamie Fox · web chat
What are your hours on Saturday?
We're open Monday–Saturday, 8am to 6pm.
Agent configuration
Comma separated. Unmatched questions also escalate.
Knowledge base · 4 FAQs
What are your opening hours?
We're open Monday–Saturday, 8am to 6pm.
hours · open · close
How do I reschedule?
You can reschedule from the link in your confirmation email, up to 24 hours before.
reschedule · change · move
Do you offer warranties?
All installations include a 2-year workmanship warranty.
warranty · guarantee
What payment methods?
We accept card and bank transfer. (Demo — no payments are processed here.)
pay · payment · card